Last Updated: 03-18-2025
Effective Date: 03-18-2025
This Privacy Policy describes the policies of Altus Pro, 102-1140, boul. des Chutes, Québec (Qc), G1E 2G4, Canada, email: j.st-hilaire@altuspro.ca, regarding the collection, use, and disclosure of information we collect when you use our website (https://altuspro.ca) (“the Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service. We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Service.
Information We Collect:
We will collect and process the following personal information about you:
■ First and last name
■ Email
■ Browsing preferences
How We Use Your Information:
The information we collect will be used for the following purposes:
1. Business and/or advertising purposes
2. Sending communications and/or promotions
3. Customer feedback
4. Traffic statistics
If we wish to use this information for any other purpose, we will ask for your consent and use your information only upon receiving your consent and only for the purposes for which you grant consent, unless otherwise required by law.
Retention of Your Information:Conservation de vos informations :
We will retain your personal information with us for 90 days to 2 years after a user account becomes inactive or for as long as needed to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may be required to retain certain information for longer periods for record-keeping/reporting purposes in compliance with applicable law or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Residual anonymous and aggregate information, which does not identify you (directly or indirectly), may be stored indefinitely.
Your Rights:
Under applicable law, you may have the right to access, rectify, or delete your personal data, receive a copy of your personal data, restrict or object to the active processing of your data, request that we share (transfer) your personal data to another entity, withdraw any consent you have given us for processing your data, the right to file a complaint with a statutory authority, and any other rights that may be relevant under applicable laws. To exercise these rights, you may contact our Privacy Officer, Jean St-Hilaire, Director of Technical Services and Sales at Altus Pro, at the following email: j.st-hilaire@altuspro.ca. We will respond to your request in accordance with applicable law.
Please note that if you do not allow us to collect or process the required personal information or if you withdraw consent for its processing for the required purposes, you may not be able to access or use the services for which your information was collected.
Cookies, etc.:
To learn more about how we use them and your choices regarding these tracking technologies, please refer to our Cookie Policy.
Security:
The security of your information is important to us, and we will use reasonable security measures to prevent loss, misuse, or unauthorized modification of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, therefore, cannot ensure or warrant the security of any information you transmit to us; you do so at your own risk.
Third-Party Links and Use of Your Information:
Our Service may contain links to other websites not operated by us. This Privacy Policy does not cover the privacy policy and other practices of any third party, including any third party operating a website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of each website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
In some cases, Altus Pro transfers personal data based on economic and technical benefits associated with the following uses:
● Google Analytics. The website collects information about your browsing. The company operating Google Analytics is Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA. Users can review the privacy policy and other legal aspects of the company via the following link: https://policies.google.com/privacy.
The personal data collected by Altus Pro will not be transferred, sold, exchanged, transmitted, and/or shared with third parties outside the company without the user’s consent, except as required by law and/or to provide services to the user. This does not include certain employees and service providers who help Altus Pro maintain the website’s operation, comply with the purposes established in this Privacy Policy, and/or provide services to the user. These parties have committed to maintaining the confidentiality of the provided data and complying with applicable data protection regulations at the time of hiring.
Altus Pro may share certain personal information among its various departments when necessary (e.g., administration, communications, IT, etc.).
Privacy Officer:
If you have any questions or concerns regarding the processing of your information, you may contact our Privacy Officer, Jean St-Hilaire, Director of Technical Services and Sales at Altus Pro, at the following email: j.st-hilaire@altuspro.ca. We will respond to your concerns in accordance with applicable law within a maximum period of 30 days from the receipt of your email.
